FAQ

Magical Cleaning uses its own cleaning products and the necessary equipment, including vacuum cleaners, mops, scrubbers, mops and buckets etc. We train our employees on which product to use on which surface. This means you don't have to waste time buying, pulling or stocking any supplies. Nor worry about where to find the best equipment and products, because we do it all for you. We deliver all the tools and supplies to your home or office in a customized vehicle with a cleaning crew for each cleaning.

No, if you can let us in when you are not at home, you don't have to be there. However, if you feel more comfortable, we invite you to stay and see what we do. All of our home cleaning staff is reliable and friendly.

We love pets. It would be ideal if you could introduce the team to your pet(s) during the first visit. You can also show the team where the treats are so that when we return we can offer them a treat before we start cleaning. If you have any special requests regarding your pets or if there are any special circumstances that we should be aware of, we would like this information to be included on your work order.

Our office teams are available during normal office hours, as well as early mornings, evenings and weekends. Hours and range of services are agreed on a case-by-case basis.

We can clean whenever you need us, we are totally flexible in terms of schedules and days. We adapt our services to your needs.

Are your cleaners perfectly trained?

Yes, our personnel are fully trained before they start cleaning and then receive regular training on new cleaning standards and techniques.

Regular household cleaning consists of cleaning the parts of the house that you come into contact with on a daily basis. In the kitchen, for example, countertops, stove tops, dishes and floors are cleaned.

A general cleaning is a much more thorough cleaning that involves a cleaning crew and professional materials and equipment. It involves cleaning all the corners of the house that you may not visit regularly, which means it will take much longer. In the kitchen, for example, it would include cleaning the oven, refrigerator, all cabinets, interior windows, etc. Seasonal cleaning can also include professional carpet cleaning.